1. Who we are and what these terms cover
Praetore is operated by Rebilder LLC (“Praetore,” “we,” “us”). These terms govern your use of the Praetore platform and every manufacturing order you place through it. By requesting a quote or placing an order, you agree to these terms.
Praetore is your counterparty. We contract with manufacturers in our network to produce your parts, but your agreement, your invoice, and your remedies are with us — not with individual shops.
2. Quotes and pricing
A quote we issue is a firm offer at the stated price for the stated scope, valid for the period shown on the quote (14 days unless stated otherwise). The price you accept is the price you are invoiced. We do not revise accepted prices except where you change the order — a revised drawing, quantity, material, finish, or speed tier — in which case we re-quote and you re-accept before work continues.
Quotes are based on the files you provide. If your drawing and model conflict, the drawing controls; if the conflict is material to price or schedule, we will flag it and resolve it with you before production.
3. The on-time guarantee
Every order carries a committed ship date, shown at booking and on your order confirmation. If your order ships from our network after that date, you are automatically credited 25% of the order value for a delay of one business day, and 50% of the order value for a delay beyond one business day. Credits are applied to your invoice or account without a claim process.
The guarantee does not apply to delays caused by: changes you request after booking; ambiguities or errors in your files that we flagged and were awaiting resolution on; carrier delays after the order has shipped; or events genuinely outside our control (force majeure). It applies to everything else, including problems at individual shops — re-routing around those problems is our job.
4. Quality and remakes
Parts are manufactured and inspected to your drawing (or, absent a drawing, to the model and our published standard tolerances). If a nonconforming part reaches you, notify us within 10 business days of delivery and we will, at your choice, remake the affected parts at rush priority at our cost or refund the affected line items.
You deal only with us on quality claims. We handle the network side.
5. Payment
Unless we have agreed credit terms with your company in writing, orders are paid at booking. Approved business accounts may be offered net terms; late balances accrue 1.5% per month. Credits under the on-time guarantee are applied before any balance is calculated.
6. Your files, your IP
You retain all rights to the designs, models, and drawings you upload. You grant us a limited license to use them solely to quote, manufacture, inspect, and ship your parts — including sharing them with network manufacturers bound by confidentiality obligations at least as protective as these terms.
We do not use your designs for any other purpose, we do not resell or publish them, and we delete or return them on written request after order completion, subject to records we must keep for quality traceability.
7. What you promise us
You confirm you have the right to have the uploaded designs manufactured, that your use of the platform complies with applicable law — including U.S. export control laws — and that you will identify any part subject to ITAR or other controlled-data regimes before uploading it, using the controlled-data intake we provide, rather than the standard upload.
8. Limits of liability
Our total liability on any order is capped at the greater of the amount you paid for that order or the credits and remedies described in sections 3 and 4. We are not liable for indirect or consequential damages — lost profits, lost production time, or the cost of events downstream of a part. We make parts to your specification; responsibility for the fitness of the design itself remains with you.
9. Changes to these terms
We may update these terms; the version in effect when you place an order governs that order. Material changes will be posted here with an updated date.
10. Contact
Questions about these terms: hello@praetore.com. Praetore is owned and operated by Rebilder LLC, a company organized in the United States.