Privacy Policy

Praetore is operated by Rebilder LLC (“Praetore,” “we,” “us”). This policy covers the praetore.com site, the buyer portal, the shop portal, and every file and record that moves through them.

We are the manufacturer of record for the parts we sell, which means we are also the custodian of the data that makes them. That is a heavier obligation than a marketplace carries, and this policy is written to match it.

• From buyersContact and company details, account credentials, the design files you upload (models, drawings, specifications), quote and order history, and the messages you send us about a job.
• PaymentPayments are handled by a third-party payment processor. We receive a record of the transaction — not your full card number.
• From shopsShop profile (machines, controllers, workholding, probing and metrology, certifications), the capacity calendar you declare, and the execution record of each job you run: accept timestamps, setup and cut times, probe logs, inspection results, ship dates, and the standing metrics derived from them.
• AutomaticallyStandard server logs, basic device and browser information, and aggregate page analytics for our own site.

We use what we collect to quote, engineer, manufacture, inspect, document and ship your parts; to route a job to a qualified shop and re-route it when something goes wrong; to underwrite the ship-date guarantee; to keep the traceability records our quality system requires; to talk to you about your orders; and to meet legal obligations, including export control.

We do not sell personal information. We do not share your design files with anyone who is not making your part. Marketing email goes only to people who asked for it, and every message carries a working unsubscribe.

Your designs stay yours. We use them to quote, engineer, make, inspect, document and ship your parts — and to make your reorders of the same part, which is why a reorder is instant rather than a second engineering project. We do not publish them, resell them, or show them to another customer.

Here is the part most policies leave vague. Something does travel out of your job: process learning. How a material behaves at a given feed and speed. How long an operation actually took against its estimate. How tightly a class of feature holds on a given class of machine. Those measurements improve routing, pricing, and packet quality for the whole network.

Your geometry does not travel with them. Neither does your name, your part numbers, or anything that identifies your product. The learning is about processes; the drawing stays in your account.

• Central engineeringThe people writing your packet, on a least-access basis. Not the whole company.
• The assigned production partnerDelivered through the shop portal only — versioned, watermarked per shop, never as an email attachment. Access is revoked when the job completes, after a defined retention window.
• Service providersHosting, transmission, payment and communications providers that process data on our behalf, under contract and for no other purpose.
• Nobody elseNot without your written instruction, or a legal obligation — and where we are legally permitted to tell you about such a request, we will.

Identify any part subject to ITAR, the EAR, or another controlled-data regime before you upload it, through the controlled-data intake rather than the standard upload. Controlled packets are stored separately, every access is logged, routing is restricted to registered shops, and controlled work is never batched with non-controlled work.

If you are not sure whether your part is controlled, ask first. An unmarked controlled file is a problem that cannot be fixed after the upload.

A shop's performance record is the most sensitive thing in this company, because it is the thing a marketplace would use against them. These four commitments are written into the shop agreement and reproduced here in full.

Routing priority and financing eligibility both flow from delivered performance — on-time-in-full, first-pass yield, issue rate, responsiveness, and how closely a declared calendar matches what the shop actually accepted and ran. Every one of those figures is visible to the shop it belongs to.

Violating that once would poison the supply side permanently. It is a product constraint, not a policy preference — the whole model depends on shops telling us the truth about their calendars, and nobody tells the truth to a counterparty who will price it against them.

Shops: the full offer is here, including what we ask for and what we never will.

We intend to publish a monthly Domestic Machining Lead Time Index from anonymized Capacity Ledger data: quoted versus delivered lead times by part class, with the methodology printed alongside it. Nothing in it identifies a shop, a customer, or a part.

The Index publishes only from real delivered data, under the definitions written down on The Ledger in advance. Nothing is estimated into it and no cell is published that the anonymization floor cannot carry.

• Design files and packetsKept for the life of your account plus the window our warranty and quality obligations require. Deleted or returned on written request, subject to the traceability records below.
• Traceability recordsPacket revision, shop, machine, material lot and certification, probe logs, inspection report and ship date are kept as records. A part in service has to remain traceable years after it shipped; that chain is how a containment question gets answered in hours instead of weeks.
• Shop performance recordsKept for standing, routing and underwriting, under the Data Covenant above.
• Marketing contactsKept until you opt out, then suppressed so we do not re-add you by accident.

Specific retention periods are set by our quality system and by applicable law. Ask and we will tell you the period that applies to your records.

Customer technical data is encrypted in transit and at rest, watermarked per shop when it is released to production, held on a least-access basis, and revoked on job completion. Controlled data is segregated and access-logged.

We describe controls we actually operate. Where something is on the roadmap rather than in place, we say so plainly rather than choose a phrasing that implies otherwise.

Essential cookies keep you signed in to the portal and keep the platform secure. Any analytics we run is aggregate and about pages, not about people. You can block cookies in your browser: the marketing site works without them, and the portal needs the session cookie to know who you are.

• AccessGet a copy of the personal data we hold about you.
• CorrectionHave inaccurate information fixed.
• DeletionHave your data deleted, except the traceability records we are obliged to keep for parts already in service.
• PortabilityGet your own uploaded files back, in the formats you sent them.
• MarketingOpt out of marketing email at any time, from any message.

Write to privacy@praetore.com and a person will answer. There is no form to fill out.

We may update this policy. The version posted here, with its effective date, is the one in force. Material changes are announced rather than quietly published.

Privacy questions: privacy@praetore.com. Everything else: hello@praetore.com. Praetore is owned and operated by Rebilder LLC, a company organized in the United States.